Information on Covid-19
Last updated: 13 April 2021.
How we handle bookings
Bookings 2021/Refunds
We offer you a new stay later in 2021 or in 2022 if borders are closed due to government restrictions and you are unable to travel from your home country to Italy or if quarantine restrictions are in place at the day of arrival. We will not offer refunds.
Any relevant change of circumstances may result in a modification of these policies.
General Covid-19 information
Until the 30st of April 2021 the regions where we offer our services still be under strong Covid restrictions. This means that traveling between regions is not allowed, restaurants and bars are closed in Orange and Red Covid zones. Restaurants can offer take away services.
In the entire territory Curfew regulations are in place between 22.00 hours and 05.00 hours.
Holiday travelling is not recommended, but foreigners are allowed to travel to Italy and can travel straight from the airport or the Italian border to their final place of destination.
Specific regulations for the following countries:
For citizens from the EU, Iceland, Switzerland, the United Kingdom and Ireland, entry into the national territory is allowed without the need for any certification of motivations for travelling.
It is mandatory to present to the carrier and to whoever is in charge of carrying out the controls, at the time of boarding, a certificate stating that travellers have undergone, in the forty-eight hours preceding entry into the national territory, a molecular or antigenic test, carried out by means of a swab, with a negative result. Failure to produce proof of the prescribed molecular or antigenic test shall result in the person concerned being placed in temporary isolation and undergoing health surveillance.
When arrived at destination
- the obligation to undergo health surveillance and fiduciary isolation for a period of five days at home or at the temporary place of residence, following notification of entry into the Italian national territory to the Prevention Department of the local health authority.
- The obligation to undergo a new test in Italy after these 5 days.
What to expect in Italy
The following regulations comply with the Italian authorities’ current response to Covid-19:
Mask
Please be aware that wearing a mask is mandatory everywhere outside and inside in shops, offices, restaurants, and on public transport, including taxis, etc. Children over the age of six must wear a mask and it is advised that younger children do too, where possible.
Hand sanitiser
You will be asked to sanitise your hands wherever you go. All shops, bars and restaurants will provide hand sanitiser.
Social distancing
Gathering in public places, or places open to the public, is not allowed. You are required to maintain a social distance of at least one metre, even when wearing a mask.
Our villas
Hygiene
Our villas are always cleaned to exceptional standards. In order to exceed this in the current situation, we’ve worked with our owners to create a Covid-19 villa management protocol, based on recommendations from the World Health Organisation, and in compliance with current Italian regulations.
Your property will be thoroughly cleaned and sanitised, including: surfaces, objects, kitchen utensils and items, pillows, toys, and pool areas. If you wish, you can ask for a detailed list of the cleaning procedure. This will take place at the end of each stay, before we welcome new guests to the property.